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FAQ’s
Frequently Asked Questions
General Product Questions
What makes SwivelVac360 different from other pool vacuums?
SwivelVac360 uses 360° swivel wheels for ultimate maneuverability, cleaning every step and corner with ease. Its commercial-grade build means lasting quality and effortless results.
Is SwivelVac360 easy to use for first-time owners?
SwivelVac360 is designed for everyone—from new pool owners to seasoned professionals. Just attach the vacuum to your existing pool pole and hose. No batteries, cords, or special tools required.
Will SwivelVac360 work in my pool?
Yes. SwivelVac360 fits all standard residential pools and works on vinyl, tile, and plaster surfaces.
Do I need extra attachments or lead weights?
No. SwivelVac360 is ready to go out of the box, with the perfect balance and cleaning power—no add-ons needed.
Where is SwivelVac360 made?
Every SwivelVac360 is proudly manufactured and assembled in the USA, with stainless steel hardware for durability.
Purchase & Order Questions
Can I buy SwivelVac360 online?
Yes! You can order SwivelVac360 online and enjoy fast, free shipping across the United States.
What color options are available?
Choose from Sea Foam Blue, Black, or Pink—all designed to add style and personality to your pool.
How quickly will my order arrive?
Most orders ship within one business day from California, so you’ll be ready for effortless pool cleaning in no time.
Do you ship outside the U.S.?
SwivelVac360 is currently available for shipping within the United States. For international and bulk requests, please reach out to customer support.
is my purchase protected by a guarantee?
Every SwivelVac360 purchase is backed by a satisfaction guarantee and manufacturer’s warranty.
Technical & Maintenance
How do I set up SwivelVac360?
SwivelVac360 arrives fully assembled. Attach it to your vacuum hose and pole, submerge, and you’re set. Clear setup instructions and a video guide are included.
Does SwivelVac360 need special maintenance?
A quick rinse after use and a regular check for debris will keep it performing at its best. Durable materials mean easy care for years to come.
What should I do if SwivelVac360 isn’t cleaning properly?
Check your hose and filter for blockages and make sure all connections are secure. If you need help, customer support is ready with troubleshooting tips.
Retail & Wholesale
Can my store resell SwivelVac360?
Absolutely. Pool supply and retail stores can discuss bulk and wholesale opportunities with our team. Details are customized to fit your business.
What support do retail partners receive?
Retailers get merchandising tips, product training, and reliable shipping, plus fast access to helpful support.
Still Have Questions?
SwivelVac360’s customer support team is always here to help.
Whatever your question, you’re just one message away from expert advice and a cleaner pool.